This Unique Self-Study Course Is For Elementary-Level Adults Who Need English For The Hospitality Industry, Such As Workers In Hotels And Restaurants. Ideal For Front-Line Staff Who Need To Communicate Confidently In English To Maintain Good Customer Relations. *24 Compact Units Cover A Wide Range Of Practical Scenarios, Such As Meeting And Greeting Guests, Taking Orders At Breakfast And At The Bar, Handling Guest Complaints And Dealing With Guest Requests. *4-Page Unit Includes An Easy-To-follow Photo Story That Deals With The Topic Of The Unit And Introduces Key Functional Language. *The Pocket-Sized Course Book Also Contains Vocabulary Lists For Quick Reference, Practical Examples Of Typical Emails, An Answer Key And A Pronunciation Guide To Further Aid The Self-Study Learner. *The Audio CD Provides Valuable Listening Practice To Accompany Each Unit.
| ISBN | 9780007431984 |
| Autor(a) | Seymour, Mike |
| Editora | Collins |
| Idioma | Inglês Britânico |
| Ano de edição | 2012 |
| Páginas | 160 |
| Acabamento | Brochura |
| Dimensões | 21,00 X 14,80 |
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